We understand that the information you give to us is personal and we’re committed to respecting your privacy. So here are some important bits and pieces you might like to know about how we collect, store and use any information you give us.
In using our site you agree to this policy and give our consent for us to use your information as outlined. So if you have any concerns please don’t hesitate to contact us on firstname.lastname@example.org
The circumstances in which we may collect your information include, but are not limited to, the following:
- registering as a user, to make future ordering easier.
- purchasing products online (e.g. you would need to supply credit card details for us to process your payment and contact information in case we have any queries).
- signing up to, or taking part in Espalar Ltd events or promotions.
Please note that when placing an order we will also require contact information for the recipient so that we can deliver successfully.
We don’t store your credit card details. However, we do keep your billing, shipping and order information. This information is encrypted before we transmit it over a web server.
Cookies are small files that live on your computer. We use them only so that we can store your shopping cart contents and also recognise you on future visits.
The main reason we need your information is to make sure your order gets delivered without any problems. For example, we may email or text you to clarify delivery information, or to confirm your delivery has been made. Storing your billing, shipping and order details also means you can make subsequent orders and enquiries quickly and easily.
On occasion we also might provide data to reputable third parties to help us analyse sales patterns and navigation techniques, for example. However, we will not include any personal information that would identify you.
Generally we keep our customers up to date via Facebook. But now and then we may email you with news we think you’d find interesting, or to request some feedback to help us make Espalar Ltd even better. If we do this there will be the opportunity to opt out from any further email communication.
We won’t pass sender information on to any recipient unless the customer has actually asked us to. And we will never sell your information to a third party.
The only instances where we would disclose personal information about you are:
- If we’re required to disclose information in order to meet any legal obligations.
Thank you for taking the time to read this. Please don’t hesitate to get in touch if you have any queries.